Frequently Asked Questions
What is an Employee Assistance Program (EAP)?
An Employee Assistance Program (EAP) is a program offered by employers that gives employees access to confidential counselling sessions to help manage work-related issues as well as personal challenges that may affect wellbeing or workplace performance.
How does our Employee Wellbeing Program differ from traditional EAP?
| Aspect | Employee Wellbeing Program (The Wellbeing Partnership) | Traditional EAP |
|---|---|---|
| Focus | Proactive, holistic wellbeing across emotional, physical, and psychological health | Reactive support for personal or work-related issues |
| Services | Counselling, somatic therapy, hypnotherapy, meditation, breathwork, equine assisted therapy, nutrition, personal training, leadership & small business workshops, MHFA courses | Short-term counselling, referral services |
| Approach | Integrated, tailored programs designed to enhance resilience, culture, and long-term wellbeing | Standardised sessions focused on immediate problem resolution |
| Delivery | Flexible workshops, group programs, and individual support with diverse modalities | Primarily one-on-one counselling |
| Impact | Builds team cohesion, fosters psychological safety, and supports organisational growth | Provides confidential support to employees in crisis |
| Scope | Supports both individuals and organisations with preventative and developmental strategies | Focused mainly on individual employee challenges |
What is The Wellbeing Partnership?
The Wellbeing Partnership is a collaborative initiative offering counselling, therapeutic programs, and workplace wellness services. We support individuals and organisations in building resilience, balance, and emotional wellbeing.
Who are your practitioners?
Our practitioners include Australian based, qualified counsellors, mental health educators, and holistic wellbeing specialists. Each brings lived experience, professional expertise, and a compassionate approach to care.
What services do you offer?
We offer individual counselling, grief support, Mental Health First Aid training, reflective workshops, and tailored wellbeing programs for workplaces and communities.
Can I book a workshop for my team?
Yes. We offer custom workshops including Reflection and Planning for Small Business, Mental Health First Aid, and wellbeing planning sessions. These can be delivered in-person or online. Send an email outlining which workshop you’re interested in and how many participants you have, and we’ll be in contact.
Are your services confidential?
Yes. All counselling and support services are delivered with strict confidentiality and in accordance with Australian privacy standards.
How do I get started?
You can contact us via our website, or email, to book a session, request a workshop, or explore partnership opportunities.
What are the new psychosocial hazard laws and as a business owner, why should I care?
From 1 December 2025, Australian Work Health and Safety regulations require employers to treat psychosocial hazards (such as high job demands, poor role clarity, bullying, harassment, and workplace conflict) with the same seriousness as physical hazards. This means businesses must identify, assess, and control psychosocial risks, consult with staff, and regularly review measures to protect psychological health.
As a business owner, you should care because:
Legal compliance: Failure to manage psychosocial risks can result in penalties and liability.
Workplace culture: Addressing hazards builds trust, safety, and engagement among staff.
Productivity and retention: Healthy, supported employees are more resilient, focused, and less likely to leave.
Reputation: Demonstrating care for mental health strengthens your brand and attracts talent.
At The Wellbeing Partnership, we help you meet these obligations by conducting wellbeing audits, delivering Mental Health First Aid training, facilitating workshops, and creating tailored programs that reduce risks and foster thriving teams.